Observability Engineer
Northern Trust
2025 - Present
Observability Engineer
Northern Trust
2025 - Present
· Configure Dynatrace log sinks, alerts, and dashboards; automate rollouts with Ansible
· Enhance CI/CD observability by analyzing event flow and driving targeted remediations
· Script feedback loops to detect alert inconsistencies / reduce noise
Cloud Engineer
Northern Trust
2024 - 2025
· Creating automation scripts to reduce repetitive tasks, managing source control in GitHub
· Using Azure DevOps to create dashboards through queries that effectively visualize data
· Structuring hybrid cloud environments to create synergy across teams
Data Integration
ResMed
2022 - 2025
· Using Excel, SQL, Salesforce, and other tools to execute client onboarding and updates
· Navigating a hybrid cloud environment rooted in AWS to deliver CAHPS services
· Collaborating with CSMs and technical teams to resolve failures in proprietary systems
Technical Analyst
NetSmart Technologies
2023
· Developing business rules using Camunda Modeler, Postman API, and JavaScript
· Utilizing GitHub and Bitbucket to update BPMN files, DMN tables, and Jira tickets
· Querying AWS CloudWatch logs to test flows and troubleshoot bugs
Microsoft Suite / SQL Server
C / Java / Python / JavaScript
GitHub / Jira / Bitbucket
Azure / AWS / Salesforce
Ansible / Terraform / Dynatrace
Camunda BPMN / Postman API
Networking / Automation
Azure DevOps / Agile Framework
Docker / Linux / Ubuntu
Public Speaking / Team Building
Achiever 🏆
Positivity 😄
Arranger 🧮
Relator 🫂
Strategic💡